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Sonic Human Resourcing

Level 3 Network and Systems Engineer

Information & Communication Technology

Posted 19/06/2026
Closes 03/07/2026

Caloundra, 4551, Sunshine Coast, Queensland

Casual

Not specified

Our client requires a network and systems engineer for 3 months whilst someone is on long service leave.

Key responsibilities

  • Respond promptly to IT support requests and troubleshoot a variety of hardware and software issues

  • Provide technical assistance and guidance to users on the use of computer systems, applications, and peripherals

  • Perform routine maintenance and updates on IT systems, ensuring optimal performance and security

  • Maintain and ensure network equipment is working optimally.

  • Assist with the installation, configuration, and testing of new IT equipment and software

  • Maintain accurate records of all support activities and ensure timely resolution of issues

  • Collaborate with the wider IT team to identify and implement process improvements

  • Contribute to the development and delivery of IT training to end-users

What we're looking for

  • Relevant technical qualifications in Information Technology or a related field

  • 5+ years of experience in a similar IT support

  • Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues

  • Excellent communication and interpersonal skills to effectively liaise with users at all levels

  • Solid understanding of operating systems, software applications, and hardware troubleshooting

  • Familiarity with IT security best practices and data backup/recovery procedures

  • Willingness to learn and stay up-to-date with emerging technologies

Must have

The environment is HPE Aruba on the networking side and Hyper-V on the compute side, and the successful candidate will be able to demonstrate experience with both of these technologies.

Current Working With Children's Check

Start Date 6th of July.

If you meet the above requirements please apply.

Applications open to:

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